Contact
One address for everything. Replies come from a person, usually within a few days.
To get an answer faster
- Licence or refundReply to your Gumroad receipt, or write from the email address you bought with. Never send your card details.
- An import that is not recognisedSay which platform and broker it came from and paste the first line of the file (the column names). Please remove account numbers first. Do not send the whole file — the column mapper in the journal can usually read it already.
- A figure that looks wrongSay which screen and which figure, and what you expected. Settings → Download backup lets you share a copy if you choose to; it contains your trades, so only send it if you are comfortable doing so.
- PrivacyRequests about personal information are answered within 30 days. See the privacy policy.
Aurith cannot give trading, investment or tax advice, and cannot see or recover a journal stored on your device.